About Us
We Stand Behind Our Work!
Our Story
At Diamond Luxury Coatings, we have a passion for creating beautiful and durable concrete coatings. Our team has years of experience and is committed to providing exceptional service to all of our clients. We believe in building lasting relationships with our clients and standing behind our work. Contact us today to learn more about our story and how we can help bring your concrete surfaces to life. Need another type of flooring? We're a full service flooring contractor!
Our Promise
We promise to provide the highest quality concrete coatings with exceptional service. Our team is dedicated to building lasting relationships with all of our clients and standing behind our work. Contact us today to experience the Diamond Luxury Coatings difference.
Experience
With years of experience in the concrete coating industry, our team has the expertise to handle any project, big or small. We take pride in our work and are committed to providing exceptional service to all of our clients.
Accountability
At Diamond Luxury Coatings, we take accountability seriously. We stand behind our work and are committed to ensuring that our clients are completely satisfied with our services. Contact us today to learn more about how we can help bring your concrete surfaces to life.
Our Mission
Building a Better World, One Concrete Coating at a Time
At Diamond Luxury Coatings, our mission is to provide the highest quality concrete coatings with exceptional service. We believe in building lasting relationships with our clients and standing behind our work. Contact us today to learn more about our approach to concrete coatings and how we can help bring your concrete surfaces to life.
Residential Limited Warranty
The length of residential warranty varies by coating system:
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Metallic Epoxy - 10 years
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Polyaspartic Premium Full Chip = 15 years
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Polyaspartic Premium Light Sprinkle = 10 years
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Mosaic Metallic = 15 years
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Outdoor Driveway and Patio Systems = 5 years
Terms:
The warranty covers bond failure, delamination (otherwise known as “hot tire pick up”), or peeling resulting from a failure of the product or workmanship.
Due to uncontrolled color tinting from each color batch, colors, textures, patterns, and shading may vary from job to job and throughout larger areas. Color and texture samples used by Diamond Coatings LLC are approximate only and may vary from the completed project.
Any damage to the coating that is caused by movement of the underlying substrate (i.e., concrete, joint material or other such underlayment), such as concrete cracking, movement of concrete, and joints expanding, will not be covered by the warranty. Improper use, such as chemical spills, battery or brake fluid spills or extremely harsh use, will also not be covered. Additionally, some tires will leave an amber colored tire tread mark impregnated into the top layer of urethane; this is not covered under the warranty. Any defects caused by osmotic vapor blistering and/or defects are also not covered.
Any repairs and/or corrections will be for the defective area only, unless deemed otherwise by Diamond Coatings LLC. Due to the custom nature of Diamond Coatings products, any repairs and or corrections may not match the original work. Diamond Coatings LLC will not re-install a brand new flooring system to the entire floor due to colors, gloss or sheen difference, texture difference and/or chips not matching.
The portion of coatings that extends outside the closed garage door may fade after a period of time due to the intense sun exposure. This is normal and is non-warrantable.
No warranty work will be performed if the customer drives on floor earlier than specified, leaving imprinted marks.
Resinous coatings are odorous; we recommend turning off air handlers prior to installation. We hold no liability for these chemical odors.
During concrete surface preparation, the use of our equipment may create residue dust or contamination. It is the responsibility of the customer to remove or cover any sensitive items from the area. Every attempt will be made to patch and or correct cracks deeper then 3mm and wider then 2mm in the concrete slab, however, Diamond Coatings LLC does not guarantee that these cracks will not reappear.
The warranty does not cover damage, blistering, peeling, or any condition caused by or related to concrete osmotic pressure or silicates extruding from or out of concrete. These situations are beyond our control and not warranted.
The Diamond Coatings LLC warranty extends only to the original buyer on record, or the persons named from a licensed contractor acting as the agent for the home.
The information above is meant to represent an overview of our warranty and terms. If you'd like a copy of our warranty document or would like more information, please contact us.
Commercial Limited Warranty
The Limited Warranty on all commercial systems is for a period of 2 years. Aside from the length of the warranty, the terms are the same as the Residential Limited Warranty outlined above.
